Simply browse our collection online, add your chosen pieces to your basket, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.

If you need to make changes to your order, please contact us as soon as possible at support@geronimojones.co.uk. We’ll do our best to accommodate your request if your order hasn’t already been dispatched.

We accept all major debit and credit cards, PayPal, and select alternative payment methods. All transactions are processed securely via Shopify Payments

Yes, we offer a gift wrapping and you can add a personalised message during checkout for that special touch. You can add this on at the product page.

Once your order has been dispatched, you’ll receive a tracking link via email to monitor your delivery’s progress.

We offer hassle-free returns via our online portal. Please see our Returns section for full details regarding shipping costs, refund timings, and international returns.

Yes, we ship worldwide. Delivery times and costs vary by location and will be calculated at checkout.

To keep your jewellery looking its best, store it in a dry place and avoid contact with harsh chemicals.

We do not offer engraving but any high-quality local jeweller should be able to engrave suitable items to your specific requirements.

We are happy to provide all our jewellery designs in alternative metals e.g. Platinum, 9ct/18ct gold or gold vermeil. Prices are based on the spot price of the precious metals on the day. Please reach out to our team info@geronimojones.co.uk to discuss your ideas and options.

Our friendly customer support team is always happy to help. Simply email support@geronimojones.co.uk. and we’ll get back to you promptly.